Who are we?
We refers to the Teleportivity Group - comprising Teleportivity, Inc (a US Company) and Teleportivity Pty Ltd (an Australian Company - ACN: 620 019 150)
We are both a Data Controller and a Data Processor.
We are the data controller for the personal data you give us when we provide our services to you. We also collect personal data from you if you send us a request via our website and when you are browsing our website. We are the Data Controller for that personal data.
We are the data processor for the personal data collected by our clients when they use out software. In these cases, our clients are the data controllers.
What information do we collect?
What information do we process?
If you sign up to Teleportivity we will collect your name, email address, and phone number. If you are browsing our website, we collect information about your browsing session. This includes the browser type, language setting, referring site, any additional websites, and the date and time of each visit. We will also collect your Internet Protocol (IP) address.
We process personal data collected by you if you have entered into an agreement with us to use our website and software. This processing is subject to a processing agreement. We do not process data except if it is data we control or on instructions from the data controller.
How we collect your information
Why we collect this information – the legal basis for collecting this information?
We collect personal data from you because it is necessary for the performance of the contract between you and us. We collect personal data from you because you consent. You are able to remove your consent at any time. You can do this by contacting email@example.com.
Why we collect this information – the purpose for collecting this information
How we store your data
We will use this information to provide our services. We will also use this data to verify your identity, monitor suspicious or fraudulent activity, and to identify violations of our service polices. With your consent, we may use personal data for specific purposes that are separate from any contract between you and us. When we ask you consent, we will provide you with information about why we are collecting this data. You may choose whether to consent or not.
All data you provide us is stored in secure hosting facilities at AWS (Amazon Web Services) in Australia, Europe and/or United States. Unless we are required by law to store your data, we will stop processing and delete it once we no longer require it.
If we process your personal data, you have the rights listed below. For information that we control, we will facilitate your rights. For information that we process, we will assist the data controller to facilitate your rights. We will respond to any requests concerning your rights without undue delay.
We will not charge for any request, unless the request is obviously unfounded, or excessive. In the exercise of your rights, we may need to take steps to verify your identity.
Right to information
Right to access.
You have a right to information regarding the purposes and nature of the processing we undertake.
You can access the personal data about that we control and process.
Right to correction.
Right to restrict processing.
If you ask us to, we will correct any information that we hold about you that is incorrect.
You can ask us to temporarily stop processing your personal data. You can ask us not to process your personal data for some particular purpose.
Right to deletion of your data.
Portability of your data.
Unless we are required by law to hold your data, you may request that we delete it. In any event, unless we are required by law to hold your personal data, we will delete it when we stop providing the service under the contract.
You can ask us to give you your personal data in a Form that allows it to be read by other data controllers of processors. We will provide the data in a structured, commonly used and machine-readable format.
Right to complain to the Supervisory Authority
You have the right to complain to the data protection Supervisory Authority in your country. If you are in the EU, you can find contact details for your Supervisory Authority here: https://edpb.europa.eu/about-edpb/board/members_en
If you are in Australia, the website for the Office Australian Information Commissioner is here: https://www.oaic.gov.au/privacy/privacy-complaints/
Personal Data Transfers to other countries
IF YOU ARE IN THE EU: Where we are data processors, we will only transfer your personal data out of the EU in accordance with our data processing agreement and standard data protection clauses approved by the Commission or a Supervisory Authority
How we secure your personal data
Personal Data that we control is stored in secured servers provided by AWS. We have in place Technical and Organisational measures to secure your personal data. Passwords are stored via a [one-way salted hash algorithm]
If you have any questions about the data we control or process,
our contact details are as follows:
Email: firstname.lastname@example.org Our mailing address is: Teleportivity PO Box 444 Sydney, NSW 2029 Australia